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RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews
Georgia F, 18 Feb 2026
Course content was very informative and enjoyable, I have learnt lots of new skills that can be used in my practice. Feel confident to apply knowledge to practiceResponse : Thank you, Georgia. We appreciate your feedback and are pleased to hear the course content was informative and enjoyable, and that you feel confident applying what you’ve learned in practice.
Ibrahim O, 18 Feb 2026
Tracy and Ben were amazing, lovely trainer and I’m glad to say I have achieved a lot from them,once again both of them are lovely
Velediana L, 18 Feb 2026
Ben engages, he makes sure that everyone is involved. There was no time that I felt bored, the training has been interesting. It’s an amazing reminder for me, the examples he gave were very practical for me. Both Tracey and Ben were just amazing, very open to questions. Thier examples opened my mindResponse : Thank you, Velediana. We appreciate your feedback and are pleased to hear that Ben and Tracey’s inclusive approach, practical examples, and openness to questions supported an engaging and informative training experience.
Hannah S, 17 Feb 2026
I have learn a lots and bring back refresh and understand more now.
Richard F, 17 Feb 2026
Not keen on doing the 2 day course every year, but course is good, materials are thorough and Ripley and Adam did a good job between them
Adaeze N, 17 Feb 2026
Enjoy the teaching. The length of the course was okay. The teacher passed the information adequately. Overall enjoyed the courseResponse : Thank you, Adaeze. We appreciate your feedback and are pleased to hear you found the teaching clear, the course length appropriate, and the overall experience enjoyable.
Kerstin R, 17 Feb 2026
Really enjoyable course, lots of useful information which will benefit both staff and customers
Corinne S, 17 Feb 2026
Interesting course. Few techniques to use at work. Feel lots of positive things to take back.
Helen B, 17 Feb 2026
I found the course really informative and enjoyable. Craig and Kala were excellent trainers. They made the training fun, but also memorable. I feel I have learned a lot from this course. I would highly recommend this course to other support workers.Response : Thank you, Helen. We appreciate your feedback and are pleased to hear you found the course informative and enjoyable, and that Craig and Kala’s delivery supported your learning. It’s great to know you would recommend the course to others.