RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,883 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Showing 181–190 of 5,920 reviews

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“

Ben is really informative, makes it relatable due to stories & evidence based practice. Supportive with the breakaways & had plenty of time to give

Rebecca B · 16 Sep 2026
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Response: Thank you, Rebecca. We appreciate your feedback and are delighted to hear you found the training informative and relatable. It’s great to know Ben’s use of real life examples and evidence-based practice, alongside his supportive approach, contributed to such a positive learning experience.

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The holds were helpful

Ian M · 16 Sep 2026
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I did not feel that the morning session added much to level 1. I felt it could have been condensed into an 45/60 minute summary rather than the whole morning. However, the afternoon session was useful and informative. Ben was really forthcoming with answering questions and queries, and providing additional information. He was also respectful of people’s different physical needs and emotional/psychological triggers where relevant.

Naomi A · 16 Sep 2026
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Response: Thank you, Naomi. We really appreciate your balanced and thoughtful feedback. We’re pleased to hear you found the afternoon session useful and informative, and that Ben created a supportive and respectful learning environment. We also value your comments regarding the morning session and its relationship to Level 1; the course content and teaching hours are structured in line with the RRN Training Standards, however, your feedback is valuable as part of our ongoing review of course delivery and learner experience.

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I personally feel David was brilliant, he was very clear and precise in his training. At no moment in time did I feel like I was being silly for asking silly questions. He was also very very knowledgeable with what he was saying and the training provided. I loved how real life aspects were used so that it gave me a better understanding of what I am to expect. Keep up the great work A+!

Samanta H · 15 Sep 2026
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Response: Thank you, Samanta. We really appreciate your feedback and are delighted to hear you had such a positive experience. It’s great to know David’s clear, knowledgeable and approachable delivery created a supportive environment where you felt comfortable asking questions, and that the real-life examples helped make the learning relevant and meaningful.

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The training was very thorough and impactful. I am glad to have been part of it. The tutor was excellent and well experienced.

Dindi E · 15 Sep 2026
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The course was well delivered and the information was explained and easy to understand.

Terry J · 15 Sep 2026
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Excellent

David M · 15 Sep 2026
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Response: Thank you, David. We appreciate your feedback and are delighted to hear you had an excellent training experience with us.

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Great course, very interactive and lots learned, theory and physical.

Amy H · 14 Sep 2026
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The session was really helpful in understanding behaviours of concerns and learning breakaway skills I can implement effectively at my workplace. Ben was very supportive and very helpful.

Adeola A · 14 Sep 2026
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Excellent session with a lot of useful skills being taught. I’m leaving the session feeling like I have learnt a lot of new knowledge and skills which will not only be useful at work but also outside the hospital.

Mehak H · 14 Sep 2026
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Response: Thank you, Mehak. We appreciate your feedback and are delighted to hear you found the session so valuable. It’s great to know you gained new knowledge and confidence that will be useful both within your role and beyond the workplace.