RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) Reviews

Days were a bit long. Content was useful and relevant. Trainer was very knowledgeable, friendly and educational Room was comfortable

Very interesting course, learned much about how to encourage our customers in a positive way.

I really enjoyed the course trainer was fantastic and will be able to go back to work and use the skills I have learnt especially with working in specialised service.

Excellent!!! I love the training. I can say i am more confident working with people that often show behaviours.

The course was very educative and contemporary

Excellent course useful information

The content of this course was informative, engaging and the instructor, Ben was really knowledgeable. I feel more confident in implementing these strategies now. I will recommend this course to everyone. The best training course I have attended. Thank you Ben

Ben was a thoroughly engaging, knowledgeable, fun trainer who delivered the content brilliantly. The course content was apt, clear, concise, helpful

Great course and very knowledgeable trainer

Lee Presented the course wonderfully. He was full of energy, creating a very warm and comfortable environment. This was one of the very few courses I enjoyed, it was very informative, and Lee inspired me very much on the topic of PBS. Lee confidently answered my queries in a manner that was very influential to me. He gave positive and insightful feedback, taking his time out to praise us. Lee has very likable attributes, which naturally allow him to get through to those that he trains. A big thank you to Lee for delivering this course, and giving me much insight into how I would approach behaviours. I rate a 10 to the trainer, content and the room! Excellent day :)