RRN Level 2: De-escalation and Non-Restrictive Tertiary Interventions (Breakaway & Self-Protection Skills) reviews

5.0 (5,683 reviews)
AI summary of reviews

Practical breakaway and self-protection practice is the course’s distinctive strength, with attendees valuing repeated demonstrations, supportive feedback and opportunities to build confidence safely. They describe knowledgeable, approachable trainers who use humour, real-life examples and clear explanations to make positive behaviour support, de-escalation and least-restrictive approaches accessible. The well-structured, interactive sessions are easy to follow and provide skills they can apply at work and in daily life.

Practical sessionsEngaging trainersWorkplace relevance

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Good course useful for de-escalation and safety in the Emergency Department

Phill C · 15 Apr 2025
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The course gave a great insight into de escalation. Knowing what the patient like and favourite thing to do will initiate the trust and connection with the patient. Very engaging. Trainer name: Kirstie Reynolds

Jemima D · 15 Apr 2025
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Kirstie is a lovely teacher and is a credit to Sherwood! A very engaging and interesting session which will be very useful to take back to a busy admitting surgical unit. My first experience in breakaway techniques which I feel will be very valuable within my ward. Thank you! Looking forward to Day 3! ✨

Vicky S · 15 Apr 2025
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Response: Thank you Vicky for your kind comments. It is great to hear you enjoyed the delivery of training by Kirstie and course and this will valuable within your role. We will ensure to share your feedback onto Kirstie.

Thank you so much Kirstie- today has been very insightful and valuable. This training will have a significant impact on my practice as a nurse in ED, it will help to feel more confident in difficult situations at work and out of work too! The real life examples from Kirstie were helpful to put things into perspective and context. Thank you, if only all staff in ED could have this training it would make a huge difference to staff morale, and confidence

Caroline D · 15 Apr 2025
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Informative, Experienced, knowledgable and enjoyable, capable of adapting the training to a person centred experience for those involved

Martin M · 15 Apr 2025
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Fantastic all round but really enjoyed the practical side

Natalie J · 15 Apr 2025
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Great training Jonathan was really good at teaching me when I got it wrong and made sure I got it correct and didn’t mind that I kept practicing

Ellie S · 15 Apr 2025
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Jonathan has made the course enjoyable and made the course easy and comfortable nice friendly guy

Gail S · 15 Apr 2025
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Response: Hello Gail, thank you for the lovely feedback. It's great to hear how Jonathan has made the course so enjoyable. We will be sure to let him know.

I think the course was knowledgeable and has lots of information and johnathan was very good with helping me to understand the pbs training to the best of my ability

Ashleigh D · 15 Apr 2025
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Really enjoyed how interactive this course was and the way it was delivered. Thank you

Rebecca W · 09 Apr 2025
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