Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 871–880 of 3,973 reviews

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Very lively study day with lot of interaction and learning information. PBS has helped me how to interact with patient

Suja D · 30 Jan 2026
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The course was delivered in a manner that was easy to understand. We were allowed to ask questions and also contribute to the session. All questions were answered.

Christiana C · 30 Jan 2026
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Really engaging course with lots of relatable content which will be useful to put into practice within my role.

Dannielle P · 29 Jan 2026
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Ben was really engaging and made the course fun. Great course and I will be able to apply what I have learnt today to my future practice

Gabriella J · 29 Jan 2026
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Interactive Thought provoking Reflective Applicable to practise

Paula R · 29 Jan 2026
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Really good course, lots of useful information to use in practice and everyday Interactions. Ben delivered the course well and kept us all engaged. One of the best training days I have attended.

Amy P · 29 Jan 2026
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A really great session. Genuinely haven’t come across such an engaging and lovely trainer like Ben. He managed to keep us all engaged throughout the whole day and it really was so informative and I will definitely take away a lot from today’s session into practice, it’s given me confidence on how to approach challenging situations and to always think why. Thankyou Ben!

Holly H · 29 Jan 2026
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Response: Thank you, Holly. We appreciate your feedback and are pleased to hear that Ben’s delivery kept the session engaging and informative throughout the day. It’s great to know the training has supported your confidence and understanding when approaching challenging situations.

Really interactive. Felt that I learn loads about human behaviour and the causes of this. Very impactful on how to communicate and understand patient experience and how we can best support them within practice when they are distressed

Beth M · 29 Jan 2026
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Really helpful and informative so helpful to be able to relate to real life practice and real patients. Would really recommend, engaging content and trainer.

Catrin W · 29 Jan 2026
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Course was very informative and educative. It has really changed my idea about situations at work and how to go about things, and above all Ben is a very good trainer, patient and supportive

Priscilla I · 29 Jan 2026
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