Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

Generated from recent reviews; may not reflect every review

Showing 661–670 of 3,973 reviews

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Engaging presenter and explained things well. Good group tasks which related to our area of practice. Thank you !

Rebecca B · 13 Mar 2026
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Response: Thank you, Rebecca. We appreciate your feedback and are pleased to hear the trainer’s delivery was clear and engaging, and that the group tasks felt relevant to your area of practice.

Well facilitated appropriate course to my professional needs , delivered in an engaging and interesting manner.

DAVID D · 13 Mar 2026
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Interactive section

Sithara J · 13 Mar 2026
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Interesting content, applicable to our work. Trainer obviously new the topic well.

Ceri G · 13 Mar 2026
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Response: Thank you, Ceri. We appreciate your feedback and are pleased to hear the content felt relevant to your work and that the trainer showed good knowledge of the subject.

The trainer actually put behaviours and cues that I may do myself and how I rationalise those but call out someone else for them. I will put this training into practice my making sure I dig deeper to understand the patient/family and others better without judging them first.

Humah R · 13 Mar 2026
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Ben was extremely welcoming and adjusted his way of teaching to everyone so every person understood throughoughly. He made what was a long day of teaching extremely fun and interactive for everyone. I throughly enjoyed today and would recommend Ben teaching again.

Neave M · 13 Mar 2026
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Informative and learnt a lot. Learnt about the arousal model which was very interesting. The session was very interactive which I liked. Also enjoyed the group tasks. Ben was great!

Iram B · 13 Mar 2026
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I really enjoyed learning about the setting events that could cause someone to escalate from their baseline. In turn then learning about the deescalation techniques that can be used to bring someone back to their baseline. This will really help me in practice.

Ellie G · 13 Mar 2026
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Fabulous course learned so much the tutor Ben was very good

Rihana H · 13 Mar 2026
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Very detailed & informative course, was helpful to have a refresher on the arousal model. Enjoyed group discussions & hearing other people’s ideas on how to make adaptations for patients. Very knowledgeable & passionate trainer.

Ella B · 13 Mar 2026
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