Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Very knowledgeable class .enjoy every moment

Ben had good knowledge regarding the PBS modules, it was really interesting. Gained lots of knowledge how to be positive behavior, to be in the base line etc…

I understand why today’s course was beneficial for my job, and I do highly recommend this for anyone working with patients/customers. Bens delivery kept me engaged as he was very interactive and actively engaging everyone throughout his teaching today.

This course gave me a holistic information and insight of what behaviour of concerns means and how to approach my patients better. It has also given me insight on how to build better relationships without people with being judgemental and bias.

I really enjoyed the course, I felt the course was very relevant and I carnt believe that I have never done it previously. After today I will take away not to be judgemental that someone’s behaviour is a result of them trying to communicate. I feel that my approach will be different trying to get a better understanding of the trigger that has got to this point. Thank you

This course gave me a holistic insight about what behaviours of concern means. It has also armed with the understanding of how to respond to cues. Learning about the "The Arousal Model " was great and the trainer was amazing in using examples to ensure we assimilated the teaching.

Was interesting .

Good class . Interactive and supportive trainer .

Interactive and well explained .

The class were interactive. Nice good examples given along the way. Trainer exhibited good understanding of the course content.