Sort by:

Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Showing 5 star reviews : View all 3004 reviews

Maeve M, 21 Jan 2026

Useful practical tools to use in practice. Could be used with both staff and patients. Ben kept everyone engaged and was good fun which helped the course flow. Tea and coffee would have been good.

Helpful review?   Yes   No

[ Inappropriate review ]

Sarah G, 21 Jan 2026

Very informative. Good interaction between everyone and Ben a great communicator and Tutor. Fun course but still absorbing all the information. Workbook very handy

Helpful review?   Yes   No

[ Inappropriate review ]

Amber C, 21 Jan 2026

Brilliant! Ben was fantastic, I learnt a lot! The autism segment was amazing, I learnt things I never knew before which is so important as I would never have the opportunity to learn these things! Everyone who works with people needs to do this course!

Helpful review?   Yes   No

[ Inappropriate review ]

Konstantina P, 21 Jan 2026

Incredibly engaging and very experienced tutor. Knows how to engage with the different people that were on the course and presented the material in an easy but highlighting the importance of learning how to communicate and de-escalate situations with patients while enhancing the care for them. Thoroughly enjoyed the person-centered approach to patients he taught. Thank you!
Response : Hi Konstantina. Thank you for your feedback. I’m glad to hear that you found the session engaging and that Jack’s experience supported your learning. It’s also good to hear that the focus on communication and a person-centred approach was clear and relevant to practice. We hope that attending the course will continue to support you within your role.

Helpful review?   Yes   No

[ Inappropriate review ]

janice p, 21 Jan 2026

Great course tutor really engaged with learners.and fun

Helpful review?   Yes   No

[ Inappropriate review ]

Hollie T, 21 Jan 2026

Such a great course for learning PBS, Jack was an amazing host, he’s very informative and kind. He explained everything with great examples and great evidence. Would definitely recommend Jack for more training courses. I really enjoyed the session today !!

Helpful review?   Yes   No

[ Inappropriate review ]

Beate H, 21 Jan 2026

Jack was very knowledgeable and helpful. He made the course very interesting.

Helpful review?   Yes   No

[ Inappropriate review ]

Roseina B, 21 Jan 2026

An excellent learning trainer who explains concepts clearly and patiently. The sessions were well-structured, engaging, and easy to follow. The trainer encouraged questions and made sure everyone understood before moving on. I gained a lot of confidence and practical knowledge, and I would highly recommend this trainer to anyone looking to learn effectively.
Response : Hi Roseina. Thank you for your feedback. I’m glad to hear that you found the sessions clear, well structured, and engaging, and that the trainer’s approach supported understanding throughout. It’s also good to hear that the course helped build confidence and practical knowledge. We hope that attending the course will continue to support you within your role.

Helpful review?   Yes   No

[ Inappropriate review ]

Naheemah K, 19 Jan 2026

Engaging. I felt as if I learned a lot

Helpful review?   Yes   No

[ Inappropriate review ]

Joanne H, 19 Jan 2026

Entertaining presenter

Helpful review?   Yes   No

[ Inappropriate review ]