Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (4,118 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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“

Very informative and relevant. Really interesting and will definitely implement strategies in my workplace.

Rebecca T · 24 Jul 2025
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Trainer was attentive We have a good amount of breaks The trainer kept it interesting

Snead M · 24 Jul 2025
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Very interactive Good Communicator Attention to Details Good Teaching

Elizabeth A · 24 Jul 2025
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Well detained course and important part of the my job

OLALEKAN A · 24 Jul 2025
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I enjoyed this course, it was presented in the way I can learn. For example, a lot interaction, leaving no room to feel not engage. There was a lot of information but with the engagement from Liam and ourselves, it worked really well. There was room for laughter within the group.

Chelsea G · 24 Jul 2025
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It was a very interactive session, I loved the course and was very informative. Liam the trainer was very good

Vinu S · 24 Jul 2025
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Very informative season. Liam kept us engaged and interacted throughout the entire day! He made the session interesting and kept a positive/ humerus attitude the entire day!

Amelia W · 24 Jul 2025
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I have gained in-depth knowledge on how to improve the quality of life of patients, develop therapeutic strategies to promote independence using person centred care.

Efemena F · 24 Jul 2025
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I really enjoyed the overall day and content of the course. Liam was very engaging and interacted at an appropriate level. I particularly enjoyed the use of metaphors and relatable factors that Liam introduced throughout delivery of the training. I also felt that Liam built up a good enough rapport across the group, so that he was able to scaffold relationships regarding small group work activities. I lvery much ook forward to the next session. Liam is the perfect presenter for this course. His own knowledge, passion and expertise was very evident.

Sharyn T · 24 Jul 2025
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Response: Thank you so much for your detailed feedback, Sharyn. It’s great to hear you enjoyed the course content and found Liam’s approach engaging and effective. We really appreciate you taking the time to share your thoughts and look forward to the next session with you.

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Liam was fantastic and very engaging. However, training appeared to be more tailored to paediatric healthcare professionals and did not reflect the role of mental health nurses (which they practice most content already) in the trust. However this is a observation of the trust commissioning the training, not Liam’s delivery

Francesca C · 24 Jul 2025
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Response: Hello Francesca, Thank you for sharing your feedback, it’s great to hear that Liam’s delivery came across as engaging and effective. As a mental health nurse myself, I understand how much of the course content reflects practice that’s already embedded in our day-to-day work. The first day is designed to give a broad foundation around behavioural principles, applicable across settings, but I do appreciate your point about how it may have felt more aligned with paediatric contexts in this instance. Your observation about the commissioning is particularly useful, and we’ll certainly reflect that in future discussions to ensure content feels as relevant and tailored as possible for all participants. We’re always grateful for feedback that helps us improve, so thank you again for taking the time to share your thoughts.