Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) Reviews

Very interesting course. Trainer very engaging and willing to answer any questions posed.

I thoroughly enjoyed this course, Rachel was full of knowledge and brilliant at explaining every detail. It was very interactive and I have gained much knowledge to apply to my role. Thank you, hope to work with you next time.

Really useful course and the trainer was amazing! I felt it was pitched really well and the content was relatable to all roles. Thank you Kirstie :-)

excellent trainer I've learned a lot over the last 2 days.

Tutor very clear voice and speech. Timely sessions not over running. Encouraging tutor, who used names to support Involvement.

Excellent course , really enjoyed it and find her brilliant.

Love how PBS is easy process to follow. V practical.

I have acquired new practical skills and theoretical knowledge from this course.

i found Rachel very personable and patient ,especially delivering training in extraordinary and challenging times

I thought this was some of the best training I have done since I have been at Home Group this will be so good to be able to have all colleagues trained in this so we can enhance our customer experience. I can't speak highly enough about this training and the great way it was delivered. Thank you Ian