Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,956 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben kept the energy throughout the day, very engaging and relateable. Genuinely passionate about the subject matter. Content very complex and thought provoking so it was a ‘heavy’ day. Possibly could be an hour or so shorter to fully absorb the info. Good to have external provider for this rather than MFT education team

Jane K · 06 Aug 2025
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Response: Hi Jane. Thank you for your feedback. I’m glad you found Ben engaging and appreciated his passion for the subject. We appreciate your comments regarding the course length. The timings are set to meet the Restraint Reduction Network (RRN) Training Standards, but we will review this feedback as part of our ongoing efforts to tailor the training. Thank you again for sharing your thoughts.

Really insightful, going foward will change my practice with patients with behaviours of concerns.

Shahanara B · 06 Aug 2025
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Great trainer very engaging, the content was really useful for my daily line of work.

Henrietta C · 06 Aug 2025
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Very good. Ben the trainer was really great. I need all my staff to do these asap.

Joyappa S · 06 Aug 2025
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Fabulous, so engaging, entertaining.

Renjini C · 06 Aug 2025
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Very interesting... Very good and enjoyed it... Ben was amazing

Carolin C · 06 Aug 2025
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Amazing presentation, very interacting session. Learn a lot

Alina I · 06 Aug 2025
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Excellent - really enjoyed the day - Ben was engaging & was very informative - I learnt quite a few tip & things about mine & human behaviour- I will take these tools he has given me & implement them in my daily life - well done Ben 👏

Victoria C · 06 Aug 2025
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the content was informative, thank you.

Jillian A · 06 Aug 2025
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Absolutely the best training I've done so far as I didn't feel bored even for a second. Ben is a great teacher. He explained and simplified the very complex theories. It was very fun. Ben has a great humour. Definitely what I have learned today will be very useful in my clinical practice

Stenilaben M · 06 Aug 2025
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