Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Great trainer / speaker Very enlightening day .

Matthew M · 07 Aug 2025
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Very enjoyable information course Ben made the training fun which kept my attention throughout the day

Richard L · 07 Aug 2025
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Really enjoyed the course, found it really interesting and easy to understand , I feel I have learnt a lot from it

Kath M · 07 Aug 2025
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Extremely informative, learnt and understood lot more about behaviour both my own and others and the importance of understanding how a person is behaving. The course was fun as well as interactive. Really enjoyed the day and have come away feeling positive about my behaviour and how I will think about my future interactions both personally and in work

Julie B · 07 Aug 2025
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Response: Thank you, Julie, for your thoughtful feedback. We're so pleased to hear that you found the course informative, engaging, and useful for understanding behaviour, both personally and professionally. It’s great to know you enjoyed the day and left feeling positive. We hope that attending the course will further support you in your role.

Familiar with a lot of content so it did sometimes feel redundant but it was make very entertaining

Amy W · 07 Aug 2025
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Training was great, I have learnt something from this. The trainer was energetic and kept me listening. Thank you

Kyra E · 06 Aug 2025
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I really enjoyed it and iOS lively

Demola A · 06 Aug 2025
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Really useful course. Very informative. Good content. Thank you!

Claire P · 06 Aug 2025
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Excellent class

CHELCIYA K · 06 Aug 2025
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Ben kept the energy throughout the day, very engaging and relateable. Genuinely passionate about the subject matter. Content very complex and thought provoking so it was a ‘heavy’ day. Possibly could be an hour or so shorter to fully absorb the info. Good to have external provider for this rather than MFT education team

Jane K · 06 Aug 2025
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Response: Hi Jane. Thank you for your feedback. I’m glad you found Ben engaging and appreciated his passion for the subject. We appreciate your comments regarding the course length. The timings are set to meet the Restraint Reduction Network (RRN) Training Standards, but we will review this feedback as part of our ongoing efforts to tailor the training. Thank you again for sharing your thoughts.