Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,909 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Ben engaged throughout the session completely, love the way he delivered the points and its really relatable with day to day life, its helpful in my personal and professional journey. Looking forward towards the day 2 training. Don't feel bored at all. Completely engaged. All the best

Alphy J · 08 Sep 2025
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Response: Thank you for your feedback. We are delighted to hear you found the session engaging and relatable to your day-to-day life. Ben will be pleased to know you appreciated his delivery. It’s great that the session was helpful for both your personal and professional journey, and we look forward to seeing you in Day 2 of the training.

very interesting training. Ben was amazing ,very interactive session.

AMITA D · 08 Sep 2025
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The training was interactive, informative & able to identify different aspects of behaviour changes.

SUJA G · 08 Sep 2025
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Engaging from start to finish, which is particularly difficult on a Monday morning. All NHS staff should attend this course as all need to be aware how their approaches can help or worsen events. I was having a difficult day, but the interesting content & engaging tutor Ben took my mind of it as I was fully engaged. Thank you

Louise E · 08 Sep 2025
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Response: Hi Louise. Thank you for your feedback. We are delighted to hear you found the session engaging from start to finish. Ben will be pleased to know his delivery helped you stay focused and engaged. It is great to hear you found the content relevant and valuable, and we appreciate your recommendation for all NHS staff to attend

Very informative and interactive session

Indera M · 05 Sep 2025
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Jack was professional, friendly interpersonal and delivered the course very well. Felt like I learnt a-lot around PBS and how to care for our patients more effectively. Enjoyed the interactions and exercises.

Rachel W · 05 Sep 2025
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Jack was amazing it was a very interest session, thanks Jack

Clare C · 05 Sep 2025
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Excellent in giving examples and relating the topic to real life scenarios

Fredirick B · 05 Sep 2025
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Response: Hi Fredirick. Thank you for your feedback. We are delighted to hear you found the trainer excellent at giving examples and relating the topic to real-life scenarios and you enjoyed the delivery. Thanks again.

It was good

Atifa G · 05 Sep 2025
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Quiet interesting

Grace B · 05 Sep 2025
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