Level 1: Understanding Behaviour and Developing Proactive Support Strategies (RRN Prior Learning) reviews

4.9 (3,895 reviews)
AI summary of reviews

Attendees particularly value the trainers’ knowledgeable, approachable delivery, which uses lived experience, humour and relatable case studies to make Positive Behaviour Support memorable. Interactive discussions, group work and the clear exploration of behaviour as communication, cues, triggers and de-escalation help attendees reflect on their practice. They leave with practical strategies, a useful workbook and greater confidence to apply person-centred approaches at work and in everyday life.

Engaging trainersPractical strategiesInteractive learning

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Interesting and informative

Josni T · 31 Oct 2025
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Course was very informative, I have learnt lots of new communication skills which I will take back to my ward.

Ashley M · 29 Oct 2025
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Was very helpful and hoping I can use this knowledge in the community when I may not have support like you do in hospital settings

Izzy H · 29 Oct 2025
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Absolutely brilliant day, very knowledgeable and informative. Feel much more confident about dealing with behaviours of concern and will use in my practice.

Kate W · 29 Oct 2025
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Response: Thank you for your feedback! We’re so pleased the training boosted your confidence and gave you useful knowledge to take forward into your practice.

Session was so informative. Kirsty's training skill was so amazing

Athira G · 29 Oct 2025
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Excellent, well excuted, very interactive. Trainer helpful cheerful

Brenda N · 29 Oct 2025
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Good class, trainer ability to keep attentive to class. And got lot from class

Jincy S · 29 Oct 2025
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Really valuable course. Kirsties attitude was so positive and infectious, it makes you want to implement what you learned. It is clear she is very experienced and the examples and anecdotes made the course feel engaging. Also enjoyed the group work. There could have been more breaks perhaps even just five minutes to invite a stretch. Thank you!

Liv S · 29 Oct 2025
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The course was good. Kirstie was able to share anecdotes which helped with context. I thought we were covering the whole workbook so was worried about pace. Maybe that could be addressed that at the start. Thank you.

Lisa J · 29 Oct 2025
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Very interactive, very engaging.

Rita S · 27 Oct 2025
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