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Dealing with Difficult People reviews

4.7 (108 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

Generated from recent reviews; may not reflect every review

Showing 61–70 of 78 reviews (5 star)

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“

Everything went well. The ice cream at afternoon break was an added, welcoming treat - never had this before.

London
Marcia O · 15 Aug 2019
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“

good course crowded lunch room.

London
marta r · 15 Aug 2019
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“

Great venue we were well looked after

London
Linda S · 15 Aug 2019
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“

Very good. Lunch times should be staggered as no room left at the tables

London
Jenny S · 15 Aug 2019
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London
Emily A · 02 Jul 2026
London
Robert S · 02 Jul 2026
Robert C · 09 Jun 2026
Beenish A · 09 Jun 2026
Jodie V · 30 May 2024
Huda M · 28 Feb 2020