Dealing with Difficult People reviews

4.7 (108 reviews)
AI summary of reviews

Practical rehearsal of difficult conversations is a standout strength: attendees say the interactive discussions and small-group work help them explore varied situations and apply realistic communication strategies. They value calm, knowledgeable and inclusive trainers who create a safe space, keep sessions well paced and structured, and provide thoughtful materials. The learning builds confidence and offers tools they can use in challenging situations at work.

Practical techniquesEngaging trainersSafe environment

Generated from recent reviews; may not reflect every review

Showing 51–60 of 78 reviews (5 star)

Sort by

Thank you, enjoyable and helpful day

Anna P · 28 Feb 2020
Helpful review?YesNo
Report review

Amazing training, thank you

Karen M · 28 Feb 2020
Helpful review?YesNo
Report review

Great course very beneficial in our line of work

Ainsley C · 28 Feb 2020
Helpful review?YesNo
Report review

Thank you

Iedda A · 28 Feb 2020
Helpful review?YesNo
Report review

Everything was perfect. A hot lunch would have been better, but it was still very good.

London
Stanislas B · 09 Dec 2019
Helpful review?YesNo
Report review

Fantastic course. It would be great to share the participants contact details if they agreed as it was a really good group

London
Patricia K · 22 Aug 2019
Helpful review?YesNo
Report review

Really helpful course

London
Thomas H · 22 Aug 2019
Helpful review?YesNo
Report review

Very interesting, in-depth training. I was expecting it to focus on different personalities and how to handle them. Instead it was more focused on realizing ones own mindsets and believes.

London
Kristina D · 22 Aug 2019
Helpful review?YesNo
Report review

The venue and the interior design is very uplifting, creating exactly the right kind of environment. Very humble, kind and comptent coach, and a great group of people - I think we didn’t only learn from the coach but also from each other. I definitely left the course feeling happy!

London
Sabrina M · 22 Aug 2019
Helpful review?YesNo
Report review

Yet another excellent course at Happy! Lots of useful discussions both in the groups and at break times, well facilitated by Paul and attended by a great bunch of people who all want to build better workplaces.

London
Karen F · 22 Aug 2019
Helpful review?YesNo
Report review