Mastering Customer Service reviews

4.8 (79 reviews)

Showing 21–30 of 79 reviews

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Great overarching course about CS that is thought provoking and educational. Making you realise your own biases and perceptions, and using tools provided I.e. LEAD

London
Mari I · 22 Jul 2024
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It was interesting, for sure I will practice what we have learned.

London
Francesca B · 22 Jul 2024
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Clear and informative

London
Maria C · 22 Jul 2024
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Great course, great course leader, really good catering and food choice at lunch!

London
Charlie C · 17 Jul 2024
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Easy to understand and follow. Great suggestions.

London
Tatiana D · 17 Jul 2024
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Lovely venue and trainer. Definitely some of the best corporate training sessions I’ve experienced. Nice blend of PowerPoints, videos, sharing and group work. Light hearted vibe and brilliant food/snacks!

London
Ethan C · 17 Jul 2024
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A refreshing experience, and a way to remind yourself of seemingly ‘basic’ behaviours that are easily ignored. Sometimes the simplest skills are the most difficult to master.

London
Tom B · 17 Jul 2024
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Suzi is an amazing coach. Within the short hours she has taught not only me but many other elements of the group vital skills in regards to improving our customer service skills

London
Hezron G · 10 Jul 2024
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Very happy with this session Learnt a lot and was very happy with the staff member that was leading the session she made us feel very comfortable and happy

London
Mohammed D · 10 Jul 2024
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Suzi was fantastic. She deserves a award the session was amazing.

London
Jesun R · 10 Jul 2024
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