Mastering Customer Service Reviews

Very Friendly trainer explained course very well.

Good pace and interactive

The course is a good refresher for me and it help to underline the best practices and approach to my role.

Interesting course and will implement the practices taught

Very good course, interactive, interesting topics.

Great overarching course about CS that is thought provoking and educational. Making you realise your own biases and perceptions, and using tools provided I.e. LEAD

It was interesting, for sure I will practice what we have learned.

Clear and informative

Great course, great course leader, really good catering and food choice at lunch!

Easy to understand and follow. Great suggestions.