Mastering Customer Service reviews

4.8 (79 reviews)

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Lovely experience! Learned different techniques in handling difficult situations. Deborah was a lovely trainer! 10/10 experience overall

London
Dee V · 23 Jun 2025
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Great discussion across the team and scenarios were great practice for our upcoming project

London
Laura D · 23 Jun 2025
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Deborah was a very knowledgeable & personable trainer - really good course. The course was good as a refresher for those of us who have attended other mastering customer service courses.

London
Gina V · 23 Jun 2025
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Very good

London
Nas K · 23 Jun 2025
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Excellent and Amazing courses and Trainers

London
Valerie E · 10 Jun 2025
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Deborah was a great facilitator. Always friendly and approachable, and did a great job in engaging with us all.

London
James C · 10 Jun 2025
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Deborah was a really inclusive, professional and knowledgeable, made learning and conversing really enjoyable.

London
chantel c · 10 Jun 2025
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Deborah listened well and facilitated conversations well. Kudos for consistent active listening.

London
Francis A · 09 Jun 2025
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Deborah was engaging, and very welcoming . The venue is bright, pretty and energetic.

London
Cherie R · 03 Jun 2025
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Great facilitator. Deborah was really clear and made the session very interactive. Room got very hot by midday.

London
Jayne W · 02 Jun 2025
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