Highways Conflict Resolution 1 day Training Course reviews

4.9 (158 reviews)
AI summary of reviews

The course’s practical focus on de-escalating conflict stands out, with attendees valuing clear advice, varied scenarios and examples for handling difficult customers and members of the public. They describe knowledgeable, professional trainers who explain concepts calmly, conversationally and thoroughly, creating a relaxed, engaging discussion. The content is easy to follow, relevant to highway and daily roles, and gives them ideas they can apply at work.

Practical de-escalationKnowledgeable trainersRelevant examples

Generated from recent reviews; may not reflect every review

Showing 31–40 of 159 reviews

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Brilliant

Connor S · 23 Jun 2026
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Very good trainer

Lewis O · 23 Jun 2026
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Great course

Ryan W · 22 Jun 2026
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Very imformative

Lubna K · 22 Jun 2026
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Good course very informative, Mark was brilliant helping us through

Sean M · 22 Jun 2026
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Good course very eye opening. Mark was really good, Thanks

Marvin W · 22 Jun 2026
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Friendly trainer with good knowledge

Joshua B · 19 Jun 2026
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Very good

Steven S · 09 Jun 2026
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Course was easy to follow and understand

James R · 19 May 2026
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Efficient course

Terry W · 19 May 2026
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