Highways Conflict Resolution 1 day Training Course reviews

4.9 (110 reviews)
AI summary of reviews

Practical guidance on de-escalating conflict is the course’s standout strength, with attendees valuing clear advice, varied scenarios and different ways to manage difficult situations. They describe the trainers as knowledgeable, professional, calm and engaging, creating a relaxed, conversational environment with useful discussion and examples. The course is easy to follow, well paced and relevant to highway and public-facing work, giving attendees ideas they can apply in daily roles and helping them recognise potential conflict earlier.

Practical de-escalationKnowledgeable trainersRelevant scenarios

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Showing 1–10 of 111 reviews

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Very informative

Emma M · 13 Jul 2026
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Informative

Sam M · 13 Jul 2026
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Eamon is a great teacher. Learnt everything that we need to know in a calm slow manner.

Craig j · 13 Jul 2026
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Eamonn explained the course really well and helped in all aspects to explain. Top man

Shay E · 13 Jul 2026
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Very well instructed gave allot of different ways to deal with situations in the future

Luke S · 13 Jul 2026
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Good trainer helps understand what do in situations

Bradley J · 13 Jul 2026
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Great training, delivered in a concise and conversational style. Challenged me to think and provided me with knowledge to help me in my daily role.

Sam S · 10 Jul 2026
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Steven was great. Very informative and created a relaxed environment

Chris P · 10 Jul 2026
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Learnt a lot about how to address certain situations, the trainer Steve did a really good job on presenting the course and explained things very well

Harry R · 10 Jul 2026
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Very well presented and thorough about different ways you could deal with different solutions to calm and diffuse a vary in possible situations

Connor T · 10 Jul 2026
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