Highways Conflict Resolution 1 day Training Course reviews

4.9 (143 reviews)
AI summary of reviews

The course’s practical focus on de-escalating conflict stands out, with attendees valuing clear advice, varied scenarios and examples for handling difficult customers and members of the public. They describe knowledgeable, professional trainers who explain concepts calmly, conversationally and thoroughly, creating a relaxed, engaging discussion. The content is easy to follow, relevant to highway and daily roles, and gives them ideas they can apply at work.

Practical de-escalationKnowledgeable trainersRelevant examples

Generated from recent reviews; may not reflect every review

Showing 11–20 of 144 reviews

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Good course

Liam M · 02 Sep 2026
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Good course, very helpful

Emily B · 02 Sep 2026
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Trainer was great, very knowledgeable and interesting

Tobias W · 27 Aug 2026
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Very informative

Emma M · 13 Jul 2026
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Informative

Sam M · 13 Jul 2026
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Eamon is a great teacher. Learnt everything that we need to know in a calm slow manner.

Craig j · 13 Jul 2026
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Eamonn explained the course really well and helped in all aspects to explain. Top man

Shay E · 13 Jul 2026
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Very well instructed gave allot of different ways to deal with situations in the future

Luke S · 13 Jul 2026
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Good trainer helps understand what do in situations

Bradley J · 13 Jul 2026
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Great training, delivered in a concise and conversational style. Challenged me to think and provided me with knowledge to help me in my daily role.

Sam S · 10 Jul 2026
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