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Proactive Technical Training Reviews

John O, 18 Apr 2018

Tring

Excellent hands on training from Rob. Provided very clear overview of safety process, plus inspection and testing best practices. This approach was very refreshing, I would definitely recommend this Inspec and Test refresher course to ensure you are both safe and up to date (practically) on your approach.

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Inam U, 05 Apr 2018

The course content was really usefull and informative.

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Stefan M, 05 Apr 2018

Course title is Rack Safety but Content does not match. An on site excursion to the cabinets might be helpful. DC Engineers already have a grade of Knowledge this should be taken into consideration. It was a Course for absolute beginners and almost houshold awareness.
Response : Dear Stefan Thank you for your feedback your comments are appreciated and welcomed. In response to your comments, I agree that the course title is somewhat misleading. The course is a cut down version of our more extensive rack maintenance course and this course is primarily aimed to raise awareness of the dangers of electricity and in hindsight it would have been better to rename the course title accordingly. Regarding visiting cabinets installations during the course, this is included in our full rack maintenance course but under guidance from Vodafone this was not included in this course due to the logistical and practical limitations involved and the level of content requested. Regarding the technical level, we have to consider that we will be delivering this course to a broad spectrum of delegates some of whom have little or no electrical power/installation knowledge. Some references are made to domestic installations during the course as this provides some familiarity to those unfamiliar with commercial/industrial electrical installations. We have delivered this specific course now to a number of locations and generally the feedback has been very positive including those from delegates on the course that you attended. I regret that in your case the course did not meet your expectations and we will endeavor to address some of your concerns on future courses where possible.

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Steve B, 03 Apr 2018

Tring

A first class presentation, course notes were well laid out and concise.

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Barry M, 02 Apr 2018

Tring

Good course.

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Luke B, 28 Mar 2018

Tring

Overall a brilliant course. Learnt everything I needed to know without feeling rushed or pressurised to complete. Trainer made myself and everyone else feel very relaxed which I think benefited the overall result.

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Danny B, 23 Mar 2018

Tring

Very impressed with PTT. Our trainer Steve was excellent and all the staff are very friendly. Would recommend PTT to everyone!

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david h, 12 Mar 2018

Tring

thoroughly enjoyable course , all staff really friendly & helpful. Robert was & excellent trainer

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Ross J, 08 Mar 2018

Tring

Very interesting. However I think the tutor assumed i am a electrical engineer. I work with DC telecoms equipment only. But i still learnt things.
Response : Dear Jeff Thanks for taking the time to respond to the survey. I appreciate your comments and take on board that some of the content of the course may not have been relevant to your area of work or expertise. We do get quite a broad spectrum of engineers and technicians attending this course with differing roles so it can be difficult at times to provide a balance of material that will suit all. we do try at the outset of each course to establish each individuals technical background to ensure the course is directed appropriately but this may not always be achieved in every case and we are constrained by the syllabus agreed with Nokia. If you feel there are any areas of the course that could be improved in this respect I would be happy to discuss this with you so please feel free to contact me. Thanks again for your comments. Regards Steve Redapth

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Ronald M, 04 Mar 2018

Tring

I am a 62year old man who has been in the industry some 47 years. while the course brought to the fore the knowledge I have within me it also taught me how much I can still learn,and did thanks to the staff at PTT. I fully intend to use PTT for my future training[even at my time of life]and would recommend them to anybody. ps.thank Robert for his patience and tutoring.

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