Showing 1–6 of 6 reviews (1 star)
the test was timed when there is no need for it as the paper work needs to be filled in correctly, for the job to be done thy will be no time limit for doing the paper work, a lot of it was nothing to do with what we wont, the paper work is confusing witch then make the job even more Dangerous as people find it confusing, all so i don't believe that there is no chance of a second go at the test as we can right the paper work out again ?
Most not relevant to my current role. Instructor with more relevant experience in the AP LV / HV Role. Describing "Spiking of Cables to Make Dead was a first.
Response:
I did the 402 exam but online the tuition was non existent. I feel like all I really paid for was up to have access to recent exam papers. The Merit I achieved was by my own understanding which was helped a little by some of the online content on your portal. To sum up was a very expensive to teach myself all I required was access to recent previous exam papers. The Staff at the centre in Tring were helpful and friendly when I attended to take exam.
Far too much information crammed into one day over MS teams, hard to keep up with the presentation and ESMS procedures.
Response: Dear Paul Thank you for your feedback. As you may know this format for the training was placed upon us at short notice and is the first time we have delivered it in this way. We are learning from it and the course is now delivered over 2 days instead of the one. The section on the procedures is also now broken down to hopefully give trainees more time to digest and find answers to the practice questions the number of which have also been shortened. Your comments regarding access to the ESMS documentation are noted and I will be discussing this with your management to see how best this can be resolved.
Ufortunately this course had little relevance to my day to day job. The online pre-course materials and test was sufficient to refresh my understanding of electrical hazards. The course attendance to cable a 3-pin and commando plug wasn't really necessary nor cost effective. However, the instructor was very knowledgable as always.
Staff freindly, curtious and efficient. Unfortunatly had to answer two required fields that are totally not applicable.