Cosensa Learning and Development Reviews

Unfortunately I believe the group as a whole agreed during the training yesterday that the standards seemed to slip from day 1 to day 3. Whilst the content of the course was still good it was frustrating that the surrounding aspects let it down, water being cold for tea/coffee, never had scones provided on any of the days as it said, menu items missing for lunch, printouts not available until 2 hours in, final presentation not available in printout version. Whilst the new meeting room is at a higher standard I would say the service is what makes a place like this work.

well presented and easily understood

Excellent course ; giving a good insight into Time management as a really important tool in making management more effective.

I thoroughly enjoyed this course and found it very beneficial and worthwhile

I thoroughly enjoyed the course.

Overall, I thought the course was very well presented. The Hospitality I received on the day was lovely, and everyone was very welcoming. I believe the course answered questions that I have been unsure of. the PowerPoint was well laid out and wasn't over flowing with information which made it easy to follow.

This training was very good. The trainer engaged with us through out the day and answered any questions very thoroughly. He had extensive knowledge in everything to do with Reception/Customer service and was very confident in what he was saying.

Great course, very informative

Lunch was fantastic! Certainly the perfect pick me up that we needed :)

very good course, I would recommend to others