Showing 241–250 of 525 reviews (4 star)
At the end of the first day was a bit confused about the linear steps of process. Course slides helped as the notes were jumping about a bit and did not follow the presentation.
Brian was very knowledgeable and pushed us to really think about the work we are involved in. What you need a good trainer to do! Will definitely be able to apply the learning back in the workplace.
A sheet providing list of all the shortcuts would be very useful for people who are not used to using shortcut keys when working in Word.
Response: Thanks for suggesting that, Joanna, we will look into this and will come back to you
the room was not ready for us to start training which was an unnecessary delay of waiting in reception.
Response: Hi Caroline - I am sorry about the inconvenience caused with regards the room, I did hear about it at the time and we appreciate it impacted on how your day started. Steps have been taken to update our procedures to help prevent this happening in the future
Very enjoyable and interesting day, with some good pointers for our issues that we will be raising internally at due point.
Margaret was exceptionally knowledgeable. Very easy to ask questions and explained things clearly.
The room was very small and too warm by the afternoon. The chairs were also very slippery! I know there were staff changes so hiccups are to be expected but it would have been smoother if we had been told to bring a prepared presentation as the trainer expected. Joining instructions were not sent to me personally.
Response: Thanks for the feedback, Anu, and we have taken on board your point about being advised in advance about prepartion requirements for the course. As you mentioned, this was a procedural error on our part and it has been attended to. We hope this didn't impact on the overall experience and that you have a toolkit of resources to help you deliver training to your colleagues.
The toilets in the facility weren't clean and very grotty.
Response: Hi Vivienne - we will get straight on to the managing agency for the offices and let them know you comments. Our apologies for that.