David W, 29 Jan 2020
A very informative and helpful course which gave a better understanding of what resilience is and how it can be strengthened.
Dorothy H, 28 Jan 2020
Maybe slightly longer than really needed but very informative.
Janette M, 21 Jan 2020
Stirling
Scheduling this course has been tricky due to the many cancellations and rescheduling that had to be done in order to attend it. Despite that, I thoroughly enjoyed the course and probably benefitted more from it because this one-to-one session was catered specifically for me and met the scenarios that I have been struggling to deal with.
pauline c, 08 Jan 2020
well presented and easily understood
Nigel M, 23 Dec 2019
Excellent course ; giving a good insight into Time management as a really important tool in making management more effective.
Margo C, 20 Dec 2019
I thoroughly enjoyed this course and found it very beneficial and worthwhile
Ruth G, 19 Dec 2019
Belfast
I thoroughly enjoyed the course.
Megan F, 19 Dec 2019
Belfast
Overall, I thought the course was very well presented. The Hospitality I received on the day was lovely, and everyone was very welcoming. I believe the course answered questions that I have been unsure of. the PowerPoint was well laid out and wasn't over flowing with information which made it easy to follow.
Azaria N, 19 Dec 2019
Belfast
This training was very good. The trainer engaged with us through out the day and answered any questions very thoroughly. He had extensive knowledge in everything to do with Reception/Customer service and was very confident in what he was saying.
Grace P, 13 Dec 2019
Belfast
Great course, very informative