Showing 221–230 of 525 reviews (4 star)
The training covered a wide range of areas and was focussed on our company due to us being the only delegates on the course. This was good for asking tailored questions and having examples based on our experiences but as the course was reduced to one day instead of the original two I'm not sure if we maybe missed out on more practical activities.
I booked my hotel where I was lead to believe the course was being held as all previous communications had mentioned the Holiday Inn at Waterloo Square but when the confirmation came through it strayed that the course was being held elsewhere. I was a little frustrated this change hadn't been communicated.
Response: Sorry for the confusion, David. We regularly use the same venues throughout the country and always aim for them to be City Centre, however we cannot always be assured the venue will have a meeting room when we need it. I am sorry for your inconvenience, you have raised a very good point and we will make sure we advise people in the booking confirmation that the venue advertised may change subject to availability
Just a few bits we went over had been covered in the intermediate course.
The lunch and refreshments were brilliant.
Trainer dealt with first aid incident very well and kept training course on track. Clearly communicated and shared ideas and processes with the group.
Very useful and interesting material covered. Smart not to give notes at the start of the training sessions instead at the end. Enjoyed presenting to the group and getting feedback both positive and constructive.
Very good but I would have like more opportunity to test out my coaching skills. I intend to use this newfound skill immediately with my colleagues.
Room temperature was significantly low. Not having a break-out space to have a lunch was unusual. Facilities overall were disappointing.
Response: Thank you for the feedback, David. Our apologies about the problems with the room. We have highlighted the issue of room temperature to the landlord of the Business Centre and are putting measures in place to ensure this doesn't happen again