Trainers consistently turn detailed subject matter into clear, engaging and practical learning, using humour, discussion, demonstrations and real-life or lived-experience examples. Attendees value their knowledge, patience, inclusivity and willingness to answer questions, while clear materials and well-structured delivery make complex topics easy to understand. They say the training refreshes skills, builds confidence and transfers directly to safer, more effective practice in their roles.
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Very interactive and educational session.
Lack of refreshments and missing tables
It was an interesting and valuable training. Venue is convenient.
The PMVA refresher training was informative and well-structured. It reinforced key principles of safe and proportionate intervention, de-escalation techniques, and person-centred approaches.