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Gaynor was excellent. She is very knowledgeable, engaging and professional. She demonstrated a strong understanding of the subject matter, including the latest legislation and changes in practice, and explained everything clearly with relevant examples. The training was informative, interactive and very useful. Thank you for a great training session.
The facilitator was active and she was able to demonstrate clearly
The trainer was very good and explained very well to the students
The theory behind conflict resolution was very interesting.