The trainer was very difficult to understand at times due to poor English , he just read the heading of the slides and flicked through very quickly. He rushed demonstations and gave few corrections on very important aspects such as resuscitations, he just kept giving examples which where not indepth enough in comparison to the course content, he was egocentric and patronising at times and lacked professionalism.

Helpful review? Yes No

[ Inappropriate review ]

Sarah N, 16 Dec 2025

The course content focused too much on sections that were not directly applicable to us. The trainer spent too much time and went into too much detail on terrorism, child safeguarding and self defence and not enough time on adult safeguarding, mental health etc. No time was spent on incident reporting which would have been more useful. The trainer stood at the front talking and very few slides were used or shown so it was difficult to maintain interest. A couple of videos were shown that were quite dated. Generally I do not feel the training was useful.

Helpful review? Yes No

[ Inappropriate review ]