Wayne F, 31 Oct 2024
Professionally delivered with lots of opportunity to contribute anecdotes to support learning.
Susan N, 31 Oct 2024
I am not currently working within a formal social work setting but lacked confidence to apply for private work, this course has given me some motivation to do so.
Deb N, 30 Oct 2024
I enjoyed the course - the trainer was knowledgeable on the subject and talked through the process. Enjoyed doing a case study to understand the process of gathering and recording complaints.
Stewart C, 30 Oct 2024
Really learned loads of material. Very worthwhile. Everyone at the office says it's a great course and I can now echo that.
Zoe L, 30 Oct 2024
I've found this course so useful and relevant- thank you very much
Oliver H, 30 Oct 2024
Really enjoyed the day as it was engaging and informative. Would definitely recommend. Thanks!
JAMES P, 30 Oct 2024
I have worked in HMRC for 20 years and this is one of the best training sessions I have ever attended. The presenter was extremely knowledgeable and engaging, and put the group at ease with regards to what can be a very worrying subject/process.
David C, 30 Oct 2024
Really engaging course - the trainer did a fantastic job at giving examples and explaining concepts.