Green Cross Global reviews

4.8 (10,096 reviews)
AI summary of reviews

Practical, confidence-building teaching is the provider’s clearest strength: attendees consistently praise knowledgeable, patient and personable trainers who explain clearly, use real-life scenarios and keep groups involved. They value the strong blend of theory, demonstrations and hands-on practice, which makes learning memorable and builds confidence to respond at work and in everyday emergencies. Courses are generally well paced and supportive, although some attendees report occasional issues with pre-course communication, online systems or certificates.

Knowledgeable trainersPractical learningReal-life examples

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The course gave a good high level overview of Mental Health and Mental ill Health. However, I was expecting much for information on the legal aspects of managing Mental ill Health. Joni-Rae was a competent trainer, however, it sometimes felt that she struggling to get the course to "flow" and the room layout did not help, either. I am also surprised that a lot of the material used is from the period 2010-2016. Given that Mental Health is now being openly discussed by many levels of society including workplaces, and information is constantly being updated, I was expect more recent material.

Anna C · 29 Mar 2019
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I have attended this training course on 3 occasions at the same venue in Exeter, this event was by far the best. The trainer Bruce Hooker was exceptional, his training style/knowledge was superb. He held your attention throughout the event answering any queries with ease.

Martin B · 28 Mar 2019
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Response: Thank you for your feedback. We are delighted that you enjoyed both the course and the trainer Bruce.

Feed back from staff was positive

Teresa B · 26 Mar 2019
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The preparation and provision of the course was extremely good however the one area that could be improved upon is the post course support in the supply of certification for the attendees to show they have been successful.

Robert P · 25 Mar 2019
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Pat Whilding said that Paul had done her previous training and she found him very informative and made her feel at ease. Both Ariana and Fran said the same.

Melanie S · 23 Mar 2019
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I thought the course was extremely informative and very useful. I was really engaged and really took the trainer who really knew what he was talking about and also was nice to see how passionate he was also. The resources given out were amazing and things I will use moving forward. In relation to my job I think the course really helped and I have took many methods away to help but also in daily life.

kayshia p · 22 Mar 2019
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Anne was extremely knowledgable and was able to make the course fun while still educational. This kept great colleague engagement. And i would highly recommend using your company's service which was simple to arrange and seamless.

Alex A · 22 Mar 2019
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Response: Alex, We are glad you enjoyed the course. We pride ourselves in making the whole experience a pleasure, from booking to attending.

staff feel confident when dealing with first aid incidents after there thorough course which they enjoyed

susan C · 21 Mar 2019
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Had a lot of fun and really enjoyed the course. Great way to teach by making things entertaining especially with how serious the course is. If it was not taught in the way it was then the knowledge learnt may have been forgotten after a couple of days. Would certainly recommend Antonia for any future training and hopefully when I do my refresher she will be the trainer again. Thank you for a enjoyable and very knowledgeable course.

David B · 21 Mar 2019
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Great course, thanks.

VINCENT M · 21 Mar 2019
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