Green Cross Global Reviews

10/10 would definitely recommend the course and the trainer. He held everyone's interest and made the course content easy to understand.

The Trainer was very nice and always made everyone feel comfortalbe and welcome. The day ran smoothly and was interesting to learn new things.

Mia was fantastic at getting the group to work together. A great requal. Best yet.

Great course that was well paced.

Really enjoyed the course had a lot of practical as well as classroom based reading. Lots of participation and questions we could asked and encouraged to ask as well.

Kier was very professional and the team seemed very happy with the training they received. Look forward to working with you again in the future.

Very practical. Lots of equipment to try. Informative beyond the strict curriculum.

Great course, superbly lead which made it engaging and good use of hands on exercises and demonstrations which made practical learning rather than just book learning. I wouldn't hesitate to recommend the course, and Mick, to anyone interested in First Aid.

The accompanying booklet appeared a bit dated and in some sections seemed very brief

I attended this course with 2 colleagues. Our biggest issues were as follows: 1) The trainer was much more interested in telling personal stories, that often had no relevance to the course content and felt like a waste of time. This also was very difficult for my learning style as I am auditory and had to actively "switch off" which got quite tiring. 2) The trainer did not take into account learning styles. For example, did not demo how to do CPR only described it so when my colleague who is a visual learner had to do CPR in front of the class and wasn't able to achieve it. On top of this he used really negative language without adding a feedback sandwich which knocked her confidence. He called her "awful" He also tried to dissuade her from doing it again in the break but said he wouldn't have passed her so she was confused as to her expectations. When she tried to discuss this he said she had been anxious but this was a projection as she was attempting to learn. 3) when she tried to speak to him about this and offer feedback he said "it's my teaching style". We are both ETTLLS trained teachers with many years experience and it is our understanding that as teachers we listen to feedback and adjust our style. 4) When she offered feedback, he became defensive and accusatory 5)) the course curriculum ended up rushed as there had been so much chat about irrelevant topics. This course cost us alot of money as sole traders and a whole day of not trading. We are self employed and not part of a big corporation. This was not up to a professional standard and as such we would request a refund.