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great start to the course looking forward to the near future
Great start to a course! Meeting the lovely Lorraine. She made me feel at ease with the ins and outs of the course.
very informative and good to have space for open discussion
great course, lots of great information. fantastic first day of learning
Really good delivery and plenty of engagement. Lots of different scenarios which give you a better understanding of dealing with all passengers and providing customer service and care.