Realise reviews

4.8 (19,870 reviews)
AI summary of reviews

Its knowledgeable, patient trainers are the standout strength: attendees say they explain complex information clearly, check understanding and create friendly, inclusive environments where everyone feels comfortable contributing. Across its courses, learners value the well-structured, well-prepared delivery, practical examples, scenarios, group activities and useful resources that keep sessions engaging and relevant to their roles. They report stronger knowledge, skills and confidence to apply learning at work or progress into new careers. Some feel densely packed sessions would benefit from more time.

Supportive trainersPractical learningClear delivery

Generated from recent reviews; may not reflect every review

Showing 1,101–1,110 of 19,995 reviews

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Lorraine explained everything so nicely and easily and made sure that if i was struggling she was there to help

Sydney J · 08 Jul 2026
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The course was engaging, fun and gave me a better insight into the customer service

Bradford
Ethan Y · 08 Jul 2026
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It had overall good content for the course, the class room was disruptive due to other students talking too loud in class.

Bradford
Nathan B · 08 Jul 2026
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Overall I found this course to be a worthy and worthwhile endeavour for learners who need help with learning the skills and knowledge needed to be successful in a customer service role.

Bradford
Lakeford H · 08 Jul 2026
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I think Liam was very organised and had everything in check, got his points across well and was always there to assist us when needed .

Burnley
Arman K · 08 Jul 2026
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Pawel M · 07 Jul 2026
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The course is good

Evie A · 07 Jul 2026
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Great course, learnt so much and enjoyed it.

Sarah C · 07 Jul 2026
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I really enjoyed both the Level 1 and Level 2 course. The workbooks were clear and the feedback from the tutor helped me understand what to improve. Uzma made the course fun, motivating and not scary to ask questions. She explained things in a way that made sense and gave me confidence to keep going. I feel like I’ve learned a lot about working with children and adults in schools. Thank you to the whole team.

Ms S · 07 Jul 2026
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I really enjoyed this course, it has definitely taught me a lot about teaching and about myself in general.

Myia C · 07 Jul 2026
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