Chartered Insurance Institute (CII) Reviews

The course and Eleanor were excellent, i do recognize it's a hard process to complete training online. But and excellent job was done, i am much more confident now than i was with just the book in front of me. The book is not the greatest, and i do not learn just reading from a book, i need to physically do something and to be able to question things don't quite understand. Many thanks, please pass on my appreciation to Eleanor

I thought the course went into enough detail and covered as much as we could in the time allocated. Eleanor kept the training enjoyable with a variety of different interactive methods used that meant the day flew by.

Tutor was great he tried to explain everything in as much detail as possible i felt he was really approachable and happy to take time to explain - i didn't like the virtual experience although as at times i felt i didn't want to ask questions to the whole team Darren did explain we could log on earlier and discuss however a few people did and then there was lots of questions for him. Darren was fab would really recommend him.

Darren did a great job at making things relevant and happily spent more time with anyone looking to go over things in more details. He was extremely patient and nothing was a stupid question. The course was done remotely which I was worried about at first however it felt more relaxed and less pressure than a course in the office. Would recommend remote courses in the future. Favourite part of the week - lunch of the day competition - good way to keep engagement and add a bit of fun.

Cannot recommend the trainer (Darren) enough. He made everything easy to understand and kept everything relevant to the material which really take it all in. He was available for additional support outside of the learning which helped on the day of my exam as I had a few questions.

Before attending the course I felt I had learned very little from the book. It was just words! I would read a page and not be able to recall what I'd just read. Darren was very engaging and understanding and was able to explain in simple terms the key concepts we needed. Great course.

Darren Slater is a pensions wizard!!! Outstanding support, makes dense and complex content accessible and always brings a 'can do' reassuring attitude - could not have passed this exam without Darren's support, the second professional qualification i've secured thanks to Darren!

Thoroughly enjoyable session, great mix of interaction along with some really useful technical advice, really beneficial and will certainly help me understand how to structure clients BI policy moving forwards

Course was well presented, accessible and interactive. Utilising the Microsoft Teams chat function worked really well.

Great course, well presented. Neil was very engaging.