Chartered Insurance Institute (CII) Reviews

This course was very good at showing us an introductory to claims handling and the majority of the time the trainer was able to adapt to our level of understanding.

I thought the session might be more technical and advanced than it was.

The course was very basic and was not related to the management of binding authorities. The first half of the session was detailing what delegated underwriting was, and the second half was about conducting a Coverholder audit. The former was LM1 and 2 material and the latter freely available on the Lloyds website, and unrelated to the actual management of a binding authority. The course detailed the types delegated authority (lineslip, consortium etc.), and went through a binding authority agreement, again freely available from the LMA. The audit process was interesting, but I did not think it was well covered or particularly necessary. Ben knew what he was talking about and was happy to engage with questions but the overall content was extremely basic and I do not feel as though I really learned anything new that was not taught at Cert. CII level. Considering the course was titled 'Binding Authority Management' it was assumed it would actually be about managing binders, typical Coverholder enquiries, what to expect when dealing with a new Coverholder, Bordereau processing and things of this nature. That it was labelled 'Intermediate' certainly needs to be addressed, as in no way was this an intermediate course. The venue, ETC. Venues in Moorgate was excellent. The food provided was well varied and ample beverages throughout the day was of good stock. The WIFI was easy to connect to with the provided password.

I have been to better facilities but the course itself was very good. Peter knew his stuff and was a very good trainer.

I found this course very useful and enjoyable and would certainly recommend this to anyone who struggles with time management or prioritisation issues. The only reason for not giving 5 stars was myself and someone else did not receive some pre-course activity material which was sent by email so we couldn't go into too much detail on this part of the training.

A very well structured course that provided a considerable amount of detail in an understandable format. Will be of considerable use whenever I am looking at a marine transit or cargo risk.

Stephen is not only very knowledgeable in the field of marine insurance, he is also able to deliver the material in such a way that a relative novice was able to understand. He kept us engaged and involved throughout and I've left with far more knowledge than I began the day with and feel very much that it was time well spent.

I would say the course relates more to large Marine Transit policies

Great trainer who was very engaging.

The course was well presented and informative