Chartered Insurance Institute (CII) Reviews

Really informative but so much to cover! This is really a 2 day course for this module but Steve did really well to cover the content for us in the allocated time. I liked Steve and his approach, this could have been a very dry subject but he kept good pace with humour and excellent examples to bring to life the topic and areas we needed to cover. Thank you CII and Steve.

Steve was great, very knowledgeable and puts content in to real life scenarios to help embed the understanding.

Good course! Next time I'd like to receive more cases/examples on the business market rather then the retail market as I work in the business market. And I prefer it to be more interactive with cases you have to solve yourself for example. Thank you!

I did feel that i learnt more about the subject matter but probably more from the paperwork than from the trainer. I think the course could have been better completed in half a day.

Very comprehensive course and an engaging tutor, however, at times it seemed like an information-overload on the slides.

Overall a very good, informative tutor who was enthusiastic and enjoyed teaching the topic.

Great tutor, learnt a lot in a short space of time!

Neil was really good, he had a huge amount of knowledge and managed to make some challenging material really engaging. What I found most useful was looking at claims scenarios and looking to see if the wording would respond. It gave a more real world application rather than just comparing the covers offered. Would definitely recommend the course (and have been).

Neil was a great tutor and explained everything in a way that was easy to understand, by giving claims examples and providing a Policy Wording to see if situations were covered.

Was good. Room a bit dreary. Content very easy but good ground covered - not really sure what this exam is testing that wasn't tested at diploma level