Chartered Insurance Institute (CII) Reviews

I received a letter telling me that the course would be at one location, I turned up there to find it was actually at another causing me to arrive late. Another person had the same issue.

In my opinion, too much focus on Banks (the whole morning up till lunch) and they are just one section (albeit substantial!) of FI firms. Some focus on other industries - Investment Managers, Crowdfunders, Asset Managers, etc. - would have been welcome. Also, 40mins were spent reading through old news stories with examples of crime against Banks. I think this would have been more relevant if the examples were related back to policies/issues of coverage rather than simply demonstrating that crime can happen against FI in several ways (which we would already know).

We didn't manage to get through all of the material in time and seemed to miss some important and relevant information that was scheduled towards he end of the day.

Ruth was incredibly knowledgeable, engaging, a great tutor who made you feel at ease. The course content was very interactive which helped bring the group together. I certainly gained a greater understanding of the topic which will benefit me in my job role going forward.

I thought that the training was very good and gave me a better understanding of commercial insurance as a whole. The trainer was very clear and answered/explained areas where we might of needed more training to have a fuller understanding. Overall very good.

Fantastic trainer, very informative. I would definitely recommend this training course.

I thought the course was very beneficial, I've taken a lot away from it not just for my work but for personal use as well. The trainer was very knowledgeable and confident in many areas which was very reassuring when it came to answering questions. The lunch was fabulous as well!!

Overall the course was very good- we wasted quite a lot of time at the start of the day and this meant I felt some parts such as the claims element was quite rushed. However, the trainer was very engaging and there was a good balance of interaction and activities,

Very information trainer, able to ask loads of questions and facilities very comfortable and welcoming.

Would have been nice to have had a few extra participants in the course - there was only me and one other, however, it went well and a good day was had. A minor quibble - lunch was not great.