Chartered Insurance Institute (CII) Reviews

The course was very interesting and went away with more knowledge on property owners and yes I would recommended the course. I would also like to see a course for just residential property owners as this is my main type of insurance clients is based. The trainer was very knowledgeable on the subject and very interesting to learn from.

With just 2 attendees, there was less opportunity to learn from other delegates which is often very valuable. Although the theory was very interesting it may have been helpful to have had tips on how other similar organisations have put the theory into practise. I definitely think the course could have been condensed into half a day.

bit of a maze to get to the room - at the wrong end for facilities. took a bit of finding as no reception pointing you in the right direction. no complaints with lunch provided.

Having done some courses on bank clauses. contractors clauses I did find the content lacking slightly for an intermediate level. That said, it was a very good refresher and Neil was very knowledgeable.

Cannot get in to line for the 2nd qu to provide 0 - 10 answer (it would be 8). The venue was not released until after I had booked the course. Had I known it was Bourneville I would have selectted an alternative; direct public transport links are not good. The venue itseld was fine, just the location.

Had to walk to another training centre. Would have been easier just to meet there initially. Didn't receive final joining instructions and had to chase

Facilities were fine Administration/organisation - First training course in Bristol cancelled then the day after this I received joining instructions. Then received paperwork for a course I wasn't attending

Overall the course was very useful and gave a good grounding in Business Interruption. The explanations were well thought through and the whole day had a good pace. I did raise a question regarding Increased Costs of Working Cover, which although well explained, having looked through policy wordings that I use on a regular basis, the answer did not correlate with how I understand the policies to operate. Primarily, it was explained that ICOW does not have an economic limit, however I think they do? This left me with some questions after the day.

Enjoyed the course overall and the trainer's style/how he applied his knowledge. My only issue was a small gap in my knowledge that I still am a little unsure of but on the whole this was a well put together session for such a complex subject.

Felt that the course could be condensed into less time, definitely less information from the first half of the day. did not feel that I had left the course learning a lot and after talking to the others they all made the same comments.