Chartered Insurance Institute (CII) Reviews

Great trainer and course. It was unfortunate that I didn't receive the conformation email until the day before the course in the future more notice would be preferable.

Impressive and very very hands on. Practical experience from someone who really knows their field. There is a fine line in negotiating between successfully closing and rubbing the client up the wrong way by being too pushy - the art of negotiation was incredible to find point of being in control and getting things done. Highly recommended for anyone who feels they need the confidence boost to be able to approach clients and run the meeting to our agenda rather than the clients and ensure there is some action that develops from that meeting.

The practical nature of this course including current industry examples makes the training extremely relevant and appropriate for day-to-day actual experience rather than the theoretical scenarios in textbooks. Steve ensured there was continuous involvement with all students and this ensured opinions from all sections of the industry to be heard, from loss adjusters to brokers to underwriters, giving a much broader view of the topic.

There needs to be an advance training session made available

Good course which I found useful and will be helpful in my work some of which involves lengthy premium allocations - so formulas , formatting , navigation tips were all good

Excellent course which was well presented. The handouts have been of use and were an excellent addition to the training itself.

The trainer was a great character, however, for an intermediate course I found the course lacked content.

This would be a very good introduction for those who have no experience in Fine Arts - having been involved for the last year, I found the morning sessions a good recap. The material made reference to 5% IPT which would suggest old papers - there have been quite a few changes to wordings and such like in recent years. Perhaps more up to date papers would be useful. Also, following a very interesting morning, the afternoon was noticeably different. Personally, I feel the reading of policy wording/entries from wording etc can be less than exciting - meaning the afternoon, when everyone has eaten and feeling a tad sluggish, was less involved than the morning.

Good course, interesting material, with relevant examples given.

Really useful and relaxed course to allow us to discuss through all delegates experience with the contracts they deal with.