Chartered Insurance Institute (CII) Reviews

Very good

Enjoyable worthwhile day, learnt alot

Training content excellent and effectively delivered by Diane, who is clearly a expert in this field. Extremely thought provoking and informative.

Trainer was extremely knowledgeable and approachable, and engaged well with both myself and my colleague. Material was also excellent and both the material and trainer helped to explain the issues surrounding professional indemnity and various complexities extremely well. Administration and booking was also excellent to my knowledge. the venue itself was suitable if a little cold, however I feel the refreshments and lunch provided by the staff at the venue was a bit sub-par - we were not told when lunch had arrived and was hidden around the corner from the training room, and the water cooler wasn't working correctly.

The facility was changed the day before the event. Fortunately this venue was wonderful and the course and teacher where brilliant. Nothing to complain about.

What Diane doesn't know about BI insurance is not worth knowing. Really good course.

Best facilities I have experienced on a course. Hope to return to ETC. Venues again.

I didn't receive the joining instructions and when I tried to call the phone lines were so busy it took several attempts to get through. It tried emailing but got a response saying you would reply in 10 days! The room at the Town Hall was very cold and apart from water we didn't get a drink until 12.45 as no one seemed to know we were expecting any hot drinks.

Good informative course.

The time to ask questions were very useful and the teacher revealed a deep knowledge of the matter