Chartered Insurance Institute (CII) Reviews

Seemed to be an issue with the handouts arriving, this was due to the courier firm - no blame to be apportioned to the trainer but it did mean some charts, which had coloured lines, were in black and white which meant they were difficult to review. Fascinating course which I would, and have, recommended to others.

Great Course, very informative, came away feeling as if i had learnt a lot. Jonathan was great to listen to as he kept things interesting. The class was not bored once. He was also happy to answer extra questions and spend a lot of time on certain topics that require a little extra focus. Would highly recommend to my Contingency colleagues.

David kept the whole class engaged and broke down insurance very well by getting us involved and asking questions. For a course that lasts all day he did well keeping our interest levels up. Facilities: Toilets were blocked which was not a good first impression. Lunch: Lunch wasn't ordered so we had to go out as a group to get lunch.

Very informative course. Trainer was engaging and approachable.

Kevin was a great trainer and relayed lots of his vast knowledge on negotiating tips and techniques in an interactive way. I would love to go on one of his courses again.

It wasnt very specific to BROKERS i would say, but that was OK as we could ask for specific help / examples. Would be good if more insurance specific perhaps.

Great trainer and course. It was unfortunate that I didn't receive the conformation email until the day before the course in the future more notice would be preferable.

Impressive and very very hands on. Practical experience from someone who really knows their field. There is a fine line in negotiating between successfully closing and rubbing the client up the wrong way by being too pushy - the art of negotiation was incredible to find point of being in control and getting things done. Highly recommended for anyone who feels they need the confidence boost to be able to approach clients and run the meeting to our agenda rather than the clients and ensure there is some action that develops from that meeting.

The practical nature of this course including current industry examples makes the training extremely relevant and appropriate for day-to-day actual experience rather than the theoretical scenarios in textbooks. Steve ensured there was continuous involvement with all students and this ensured opinions from all sections of the industry to be heard, from loss adjusters to brokers to underwriters, giving a much broader view of the topic.

Good course, interesting material, with relevant examples given.