Chartered Insurance Institute (CII) Reviews

Personally I found the course too long - although there is a lot to go through. However 6 hours proved to be quite stretching towards the end. Overall this was a really good training session and I would definitely recommend to others.

Pace of course was excellent until two late arrivals disrupted the course, who clearly wanted to get one on one time with a trainer and had a vast amount of questions which were not necessarily related to the topics on hand.

The CII are wasting money and making the whole process slower by sending out letters with joining instructions. Emails would be cheaper, more efficient and bring the CII more up to date

David was very good and he seemed to have the answers to all the queries posed to him, the downside was the lack of numbers to offer more interaction

Good location, excellent tutor - shame I was the only person!

I was annoyed that there was a change of venue at the last minute as I was not available inteh office on Friday 20th and the course was on Wedessday 25th March. CII could hae telephoned me to let me know direct and to save me a journey to teh wrong location.

Course was very good and informative, trainer was very good in conveying information.

The course was more basic than I expected, but the trainer was engaging and the day was productive in terms of an re-cap of claims handling.

Very useful, and can now put the techniques into practice at work

Really enjoyed the course. Trainer was very knowledgable and easy to talk to. Went into things we didn't realise we would be covering and so glad she did as now have a great understanding of the cover