Mental Health First Aid Wales reviews

4.9 (6,565 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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I really enjoyed this week, meeting Gwen and Rhys but also the other students on the course. I think Gwen and Rhys worked hard at developing the rapport with us and building the group up to work well together. I hope we can all continue to support each other going forward.

Rosanna L · 14 May 2021
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Overall a fantastic online training course. Thank you Gwen and Rhys for making the week informative, fun and for sharing your knowledge and experiences with us as future instructors.

Emma R · 14 May 2021
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I felt I gained knowledge and a peer network in moving forward.

Samantha G · 14 May 2021
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Very good and informative, a shame it is virtual and not face to face. Enjoyed learning new information and guidance.

Natalie L · 13 May 2021
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Good mix of participants who all shared thoughtful and interesting experiences. Role play would be a useful addition to the course in future.

Sheila H · 13 May 2021
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It would have been nice to experience the training as a group and see people face to face but this is not an option to current circumstances. I thought the videos were really good as it made me understand how to approach a person by them describing what their experiences are and what they experience it made you more aware of the stigma surrounding their conditions and how they are treated.

Sharron B · 13 May 2021
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Gabby is an excellent instructor, she used her skills to relate to all who participated in a friendly and approachable manner.

Adam J · 12 May 2021
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Instructor was great and very insightful, very helpful. Course felt a bit "on rails"? I don't know how to describe it better, but whilst there was good discussion and good breakout sessions, it didn't feel as good as it could have been?

Dafydd R · 12 May 2021
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Found the course really helpful and found out some things which were news to me and that I was not aware of before which was great. On the course content, it would be helpful to have a downloaded version or printable version for ease of use if helping someone in a crisis.

Emily W · 12 May 2021
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Really enjoyable and informative

Kirsty M · 07 May 2021
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