Mental Health First Aid Wales reviews

4.9 (6,632 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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“

Love the interactive break out tasks. The videos were engaging and a great visual tool to experience true perceptions of scenarios. I think more of this would be great! Nice to meet the team properly!

Jayne H · 23 Jun 2021
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“

I have had problems with the links and opening the work book etc. It was probably my lack of IT skills but I have been frustrated by not being able to open documents. I think that I needed more simple instructions

sharon M · 23 Jun 2021
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“

Instructor was fantastic. Course material has been a lot to cover but since going virtual it gives time to see the material on the screen(s) and refer back to easily. Practice/exercises - need longer time to discuss amongst groups and have a counter icon displayed constantly or request for a couple of minutes more by hitting the timer button.

Papia R · 22 Jun 2021
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“

The instructor was very good, providing facts and scenarios and talking in person was extremely useful to understand the modules. It was great to speak in person as it meant you could understand and empathise with each other's own experiences. Modules could be improved and there could be better ways to test your knowledge.

Jonathan T · 22 Jun 2021
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“

The instructor was professional and came across as a caring individual. I thought that the course was excellent and made me look at myself as well as others and has changed my perception on mental health issues .

Robert M · 22 Jun 2021
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“

Feeling enlightened and armed to discuss issues with the Taboo subject of mental health.

Paul H · 22 Jun 2021
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“

I thought that the course was very well presented and delivered in a very professional manner and I would recommend this course. I have learned a great deal from the course and it has dispelled many stigmas surrounding mental health illness. Thank you

Leigh B · 22 Jun 2021
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“

The instructor has been awesome facilitating the sessions and sharing experiences. Absolutely thumbs up.

Victor L · 22 Jun 2021
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“

Taken a lot from the training and feeling more equipped to provide support to someone struggling with a mental health condition

Clare B · 22 Jun 2021
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“

The exercises are too repetitive and you are basically just going back over the Manual and online workshops you did before the course. There needs to be more scenario led exercises, appreciate role play is difficult in this situation, perhaps more information on how this is handled during COVID if we are managing teams remotely to be able to pick things up to notice behavioural changes.

Lauren P · 22 Jun 2021
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