Mental Health First Aid Wales reviews

4.9 (6,565 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Just an overall really enjoyable training week. Could not have asked for better trainers and grateful to be apart of the MHFA Wales Instructor team.

Kathryn H · 08 Apr 2022
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The 2 instructors worked seamlessly together and were really enthusiastic. They were honest and human and exceptionally knowledgeable and I felt safe in the group. We were fortunate that all participants were equally enthusiastic and it was probably the best training I have ever been on. As someone going on to now deliver - the honesty about 'stuff which can happen' and some disruptive behaviour which can be shown by participants was invaluable and it was very comforting to know Gwen and Rhys have already experienced some of this tough stuff. Sorry both I always write 'War and Peace' :-)

Nikki R · 08 Apr 2022
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Response: Hi Nikki, Thank you for your very kind words. We are so glad you enjoyed the training. Gwen and Rhys have worked really hard on developing the instructor training. Good luck on your training delivery from all of us here at MHFA Wales.

Very good, top notch course. Was really valuable to have these sorts of discussions, and gave me a lot of food for thought.

Ianto S · 08 Apr 2022
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This has been the best training course I have attended in a long time. The materials are thorough and include a lot of helpful information. Jacqui has been an excellent trainer - very approachable and knowledgeable. Would definitely recommend this course to others

Nel J · 08 Apr 2022
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Very insightful and I feel I took quite a lot away, specifically the ALGEE approach. Only wish it could have been in person somehow, but I understand Zoom is more flexible too. Thanks very much Jacqui! Would highly recommend the course to my colleagues.

Elizabeth M · 08 Apr 2022
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Thnks Jacqui, such a shame not to be able to do it in person, but such is life. I found it hard going but not because of the delivery - just the subject matter combined with hours of Zoom. Appreciated your wisdom, experience and manner.

Vik W · 08 Apr 2022
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Would be much better in person. Sometimes there was too much direct talking from the leader. The tech let us down in the final session, so we couldn't view videos. The leader was very approachable, very helpful in giving us space to say how we were feeling each time, and excellent at answering questions during the presentations. I found it hard to remember the vast array of information presented so I am grateful for the course materials to which I can refer afterwards. A good time to pause and reflect about mental health. Thank you.

James H · 08 Apr 2022
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Very enjoyable way to learn about a difficult subject. Impressed with the course materials. Thanks

Nicholas R · 07 Apr 2022
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The course was very informative and interesting. It certainly got my full attention and i believe that of the class.

Chris M · 07 Apr 2022
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It was an excellent insight into importance of the mental health awareness and how best to deal with circumstance should they arise.

David H · 07 Apr 2022
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