Mental Health First Aid Wales reviews

4.9 (6,595 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Showing 3,451–3,460 of 6,685 reviews

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“

Really friendly, welcoming instructors. They explained things clearly and were respectful of everyone's answers in the group discussions. They were encouraging. In the discussions it was useful to hear people's experiences and apply this to what we were learning. The videos were really useful as the storytelling aspect helped it to be memorable, e.g. in the psychosis video it was helpful to have the testimonials from peoples real life experiences, and to hear how they would like to be helped. The scenarios we were presented with helped us to think about the order in which we'd use ALGEE in a real life situation. The e learning aspect seemed well paced and had a good mix of information to read and different tasks to do, such as filling in response boxes and click and drag exercises. I would recommend this course to anyone interested in mental health and those who are living with someone experiencing mental ill health. Thanks, Claire and Hayley!

Jennie C · 21 Nov 2022
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“

Really good course - clear, concise, and informative. Not too much reliance on powerpoint, which is great. Plenty of group discussions to emphasise the point instead, which is much preferable. I knew quite a bit about anxiety and depression, but this course has really helped me learn a lot about psychosis. Hayley and Claire were very knowledgeable and professional and kept the course moving along well. The only slight negative would be the sound on the pschosis video, but I'm sure that's easily fixable.

Adele J · 21 Nov 2022
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“

We have been provided with a tool kit. Rather than being paralysed with uncertainty I feel better able to support individuals.

Russell J · 21 Nov 2022
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“

Fantastic course, highly recommend. Insightful and clear knowledge given.

Enyd L · 18 Nov 2022
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“

I feel like this course has really helped me with supporting people, I feel in my current job role that we come across these problems so I now feel a lot more confident with being able to approach and support people.

Sara E · 18 Nov 2022
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“

Lovely course, very informative and kept light hearted whilst discussing complex serious matters.

hannah b · 18 Nov 2022
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“

The course was very well delivered, both Bethan and katy were encouraging, supportive and knowledgeable throughout. The course has supplied me with the skills I need to apply to real life situations. I found the interactive parts of the course really engaging. Many thanks.

Nicola C · 17 Nov 2022
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“

Very informative, definitely help in work. A regular refresher would be great

Sharon P · 17 Nov 2022
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“

the course materials were excellent informative and made you think of situations and how to support correctly

Josie M · 17 Nov 2022
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“

Very good course. Thank you

Michael L · 17 Nov 2022
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