Mental Health First Aid Wales reviews

4.9 (6,681 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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“

The course and the instructor, Julie, were both wonderful. Frank and open discussions and conversations presented in a welcoming and supportive environment. I would recommend this course to anyone considering undertaking it, it feels so valuable to have completed. I would perhaps have preferred if the webinars were split over 3 sessions instead of 2. I know the structure may not allow for this, but given the intensity of the subject I personally found (even with breaks) 3.5 hours too long in one sitting to allow for parity of concentration throughout. Also, I'd like to note that it may be an idea to allow participants to have prior knowledge of who is undertaking the course with them, as it may not always be suitable or comfortable to share as much as this course invites you to depending on who is involve. Thank you to Julie and to all who help deliver this vital training.

Anon. · 04 Jul 2023
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“

The knowledge I've gained from this course is really valuable to me. I feel better equipped to support mental health not only in my workplace, but in my personal life with friends and family. I think the course structure could be improved - even though it was broken up into two sessions with breaks and activities, it was still difficult to sit and listen to someone talk for a long time.

Anon. · 04 Jul 2023
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“

A VERY WELL INFORMED AND DELIVERED TRAINING.

Paul A · 03 Jul 2023
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“

Helen was fantastic all around. The course was expertly delivered and she stressed on all the right areas, patiently taking questions, and ensuring we came to a sufficient understanding of the course content. The course was very helpful to highlight the various mental health issues that we may face, and taught me what to expect when dealing with them. I would say I am significantly more confident in being a MHFA, but know that with experience and time I will get better.

Kareem L · 03 Jul 2023
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“

Really enjoyed the course has given be the confidence and tools to deal with difficult conversations

Felicity P · 30 Jun 2023
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“

Brilliant, very informative. Enjoyed

emily p · 30 Jun 2023
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“

The course was really informative. The different videos & scenarios were interactive and helped bring the Algee model to real life. A real powerful video of the chick and the golden nugget too.

Layla J · 28 Jun 2023
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“

It was an excellent course. Very informative and helpful. I'm coming away from it a lot more informed of what I can do to help anybody who might be in this situation. Thank you

Gareth P · 27 Jun 2023
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“

A good overview of mental health issues

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Caroline C · 27 Jun 2023
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“

I thought the course was very interesting and informative and Sharon was a really good trainer. She has a great personality and I could really imagine myself speaking to her in the workplace if I had a problem. I do have a couple of constructive criticisms though; 1. I thought the first morning was incredibly slow and repetitive. It got to 1240 and I don't feel that we had learned anything that any of us didn't already know. I would've preferred to get straight into it and not wasted time with 'getting to know' the other attendees as I didn't think it was relevant on this particular course. 2. Better communication required from organisers of the event in terms of the location. There is no canteen on site and only a pretty bad coffee machine available. Half and hour for lunch is not really long enough to trek over to Greggs, queue, walk back again, eat and catch up quickly with work emails. I feel that it should be made clear in all correspondence that own lunch should be brought to the course and that there is no free tea, coffee or biscuits. I would have expected a cup of tea and a digestive for the cost of the course. Diolch yn fawr

Cardiff
Lowri T · 27 Jun 2023
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