Mental Health First Aid Wales reviews

4.9 (6,531 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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The course exceeded my expectations! The ALGEE framework, the resources, and the clarity about the role and boundaries of the first aider make me much more confident about handling mental health incidents. With this training, I am no longer in doubt or anxious about getting it right. Further, the delivery model (self-learning and webinar) worked well for me. It enabled us to learn and process the ideas individually and later deepen our understanding by discussing and hearing different perspectives during the webinar. Thank you!

Aliyu S · 12 Dec 2023
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It was not always easy to hear Wendy. My main concern with the course contents was the emphasis on youth rather than adult. Many of the videos and scenarios related to 'school pupils' rather than adults - many students are not 18 years old when they start course but considerably older

Ellen H · 12 Dec 2023
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Very informative course.

weethy K · 12 Dec 2023
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Steve demonstrated a real professional approach to the course. The material content was very good, but would not have been so beneficial without Steve Rees knowledge and understanding mental health awareness.

Peter H · 11 Dec 2023
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Overall very intense course

Martyn E · 11 Dec 2023
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I was only able to attend the 2nd day of the course owing to illness but Steve involved me seamlessly and made it easy for me to participate. He was exceptionally knowledgeable and delivered the course by relating to real life experiences and taking genuine interest in us participants. I found my day to be immensely informative.

Edward I · 09 Dec 2023
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Response: Many thanks Ed - really enjoyed working with you and hope to see you on the next Part 1

Sam did a great job facilitating the course, making sure everyone was heard and the atmosphere was welcoming and supportive. It was a valuable couple of days - if anything I just wish it was a longer course and could therefore cover more topics and learn more about the other areas that we weren't able to touch on.

Anna-Maria C · 08 Dec 2023
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Great instructor

Iwan T · 08 Dec 2023
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Great course, I gaining so much knowledge. Steve Rees our Instructor was superb! Highly recommended.

Peter R · 08 Dec 2023
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Response: Many thanks Peter - I really enjoyed your company and input

A very thought provoking experience, I gained a lot of knowledge about myself as well as the potential to offer assistance to other people. The course was very well presented by Steve who is a very competent presenter with great interpersonal skills getting engagement from all attendees on the course.

robert f · 08 Dec 2023
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Response: Thank you Robert - really appreciated your engagement and enjoyed working with you.