Mental Health First Aid Wales reviews

4.9 (6,544 reviews)
AI summary of reviews

Compassionate, knowledgeable trainers make challenging mental-health topics feel safe, accessible and engaging, according to attendees. They value the balance of clear explanation, real-life examples, videos, workbooks, scenarios and group discussion, with inclusive facilitation, regular check-ins and a comfortable pace. The structured ALGEE approach and practical exercises build confidence to recognise distress, start difficult conversations and offer appropriate support at work and in everyday life.

Knowledgeable trainersInteractive deliveryPractical tools

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Excellent course and really well presented. Great content and would recommend

Chris P · 29 May 2025
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Response: Cheers Chris - lovely to work with you and many thanks for your input!

I found the course to be extremely informative and dispelled the myths that so often surround mental illness. The course manual is an excellent resource and a 'go to' if at any time I find myself uncertain of how to respond to someone in mental distress. The course trainers were all approachable and presented the material covered very well...thank you!

Carolyn L · 28 May 2025
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Very useful and practical content delivered well and at a suitable pace.

Jill N · 28 May 2025
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Such a worthwhile course to attend, I really liked the delivery of the training from Steve, specifically the style, pace, and variation of presenting. It gave me confidence for how I would instinctively approach a situation and the questions I would ask and formalised this in some cases. This course has given me skills that I will use lifelong if needed. Invaluable. Thank you Steve, it was a pleasure to meet and spend time with you.

Louisa H · 27 May 2025
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Superb highly educational but also made fun and interactive

Thomas H · 23 May 2025
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Steve was brilliant at delivering the course and ensured everyone was engaged throughout. Scenario based session was a good way to test knowledge and develop the thinking skills required when dealing with patients (persons), by looking outside the box sometimes and providing holistic measures to assess. Description of the ALGEE and continuum will prove vital in assisting a structured approach. Would recommend doing this, as it builds courage and skill sets - you never know when you might need them! Loved ones, friends, neighbours as well as patients, clients etc. Thank you for an insightful look into mental health.

Nancy L · 22 May 2025
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Response: Many thanks Nancy - thank you for input and enthusiasm- it was great to work with you!

This an excellent course. It has built my confidence in supporting someone in distress. Just knowing how to go about supporting someone using ALGEE, is hugely benefical. All the content has been useful. Steve was interesting and engaging. He explained everything well and encouraged questions.

Lesley H · 22 May 2025
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Response: Really pleased that you enjoyed the course Lesley - great to work with you !

Steve was an excellent trainer. He delivered the content in a really engaging and interesting way - very informative and enjoyable.

Hayley J · 21 May 2025
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What a fantastic 2 days it was!! Lee and Lisa were brilliant, they made me feel very welcome and valued. I have learnt a huge amount of useful skills and the confidence to be able to use them

Dawn J · 21 May 2025
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Steve was very engaging and made the content highly interesting and worthwhile. Most training nowadays is PowerPoint heavy, although Steve used slides he incorporated these into the training seamlessly alongside the conversational content. Steve made the course very enjoyable, considering some of the content being of a difficult nature.

Gavin E · 21 May 2025
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